I have more than 2000 hardware tokens with a NEW status. I wanted to know the exact date when this token was assigned or registered to the VIP manager. I did run the transaction report, but the date range only limit to pass 1 year only. Do I have any other options?
Send a private message with a few sample token ids and your VIP jhash?
Did you get my private message? Appreciate if you may advise if there is any way to get the assigned/registered date.
Hi @Andreas Horlacher,
Is there any other way to retrieve the date we are looking for?
The token samples show in a NEW state, which means they are registered in the VIP system but not yet activated against your VIP JHash. In your case, locate the credential ID in VIP Manager and click Enable Credential to activate, or use an API call to activateToken through your application to do the same.
One more question. Do we have an option to check when was it registered in the VIP system?