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After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

  • 1.  After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Nov 30, 2022 04:49 AM
    Hi Everybody,

    After upgrading SMG, email comes from cron.

    Sender : "(Cron Daemon)" <mailwall>
    Subject : Cron <mailwall@smg>/opt/Symantec/Brightmail/common/sbin/malarchive -q -p

    Body : Failed to process one or more audit log files (error code 53047)

    Anyone know what's causing the problem?
    Does anyone have a suggestion for solving the problem?



  • 2.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Nov 30, 2022 06:46 AM
    I get backup failed messages on 10.8 and at 4 am daily conduit failure messages as well




  • 3.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Nov 30, 2022 08:14 AM
    Hi Alexander,

    You can apply the following KB for the scheduled backups error after upgrading to 10.8.0

    https://knowledge.broadcom.com/external/article/254730/messaging-gateway-alert-scheduled-tasks.html



  • 4.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Nov 30, 2022 08:17 AM
    Wait, you are saying the feature that I wanted Symantec to add to smg (see pic below-yah, that was my idea), is now needed to make my backups of 8 years work correctly??????? Oh no.

    [cid:image001.png@01D90494.0BD43DB0]




  • 5.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Nov 30, 2022 08:22 AM
    They fulfilled your request. Congratulations :)


  • 6.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Nov 30, 2022 08:23 AM
    Not to break my backups with a new and needed feature that I invented. lol




  • 7.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Dec 01, 2022 10:46 AM
    We also experience this problem and followed the Workarounds suggestions to no avail.

    The hostname in the configuration is
    "smg-console.domain.tld"
    We added this name to the Mapping with correct IP-Adress and restarted the server. The next time of backup the problem occurs again.

    nslookup for the hostname also shows the "real" hostname, where the above hostname is "just" an alias. Could that be the problem?


  • 8.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Dec 01, 2022 10:53 AM
    Yuky




  • 9.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Dec 01, 2022 02:49 PM
    They need a new patch




  • 10.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Dec 09, 2022 09:18 AM
    I also applied the workaround without any success. My scheduled backups still continued to fail.

    What did work was adding new scheduled backups. They continue to run fine and I deleted the original scheduled backups that stopped working after the upgrade to 10.8.0. I hope this works for you too.


  • 11.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Dec 09, 2022 11:48 AM
    I did all of that, stills fails. And tried different order of things as well. Still fails




  • 12.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 01:21 PM
    Are there any new developments with this upgrade bug?




  • 13.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 01:25 PM
    Run:


    cc-config database -r


    cc-config database -o




  • 14.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Broadcom Employee
    Posted Feb 16, 2023 01:28 PM
    Be sure you have applied the patch that is available for 10.8.0

    --

    Tom Anderson

    Director of Development | Ex ignorantia ad sapientum

    Symantec Enterprise Division | e tenebris ad lucem!

    415.307.1673 | - someone famous I’m sure

    --
    This electronic communication and the information and any files transmitted
    with it, or attached to it, are confidential and are intended solely for
    the use of the individual or entity to whom it is addressed and may contain
    information that is confidential, legally privileged, protected by privacy
    laws, or otherwise restricted from disclosure to anyone else. If you are
    not the intended recipient or the person responsible for delivering the
    e-mail to the intended recipient, you are hereby notified that any use,
    copying, distributing, dissemination, forwarding, printing, or copying of
    this e-mail is strictly prohibited. If you received this e-mail in error,
    please return the e-mail to the sender, delete it from your computer, and
    destroy any printed copy of it.




  • 15.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 01:30 PM
    cc-config database -r




  • 16.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 04:25 PM

    What patch specifically?

    I am still having the problem and am current on all patches. When I run patch list, I get the following:

    Installed Packages
    sms-appliance-patch.x86_64            10.8.0-293            @symrepo_smg_patches
    Available Packages
    sms-appliance-patch.x86_64            10.8.0-293            symrepo_smg_patches




  • 17.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 06:41 PM
    Reboot




  • 18.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Broadcom Employee
    Posted Feb 16, 2023 07:33 PM
    Yes, p293 is the one I was referring to. Just making sure you have that
    applied as a pre-req to further troubleshooting.

    --

    Tom Anderson

    Director of Development | Ex ignorantia ad sapientum

    Symantec Enterprise Division | e tenebris ad lucem!

    415.307.1673 | - someone famous I’m sure

    --
    This electronic communication and the information and any files transmitted
    with it, or attached to it, are confidential and are intended solely for
    the use of the individual or entity to whom it is addressed and may contain
    information that is confidential, legally privileged, protected by privacy
    laws, or otherwise restricted from disclosure to anyone else. If you are
    not the intended recipient or the person responsible for delivering the
    e-mail to the intended recipient, you are hereby notified that any use,
    copying, distributing, dissemination, forwarding, printing, or copying of
    this e-mail is strictly prohibited. If you received this e-mail in error,
    please return the e-mail to the sender, delete it from your computer, and
    destroy any printed copy of it.




  • 19.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 07:43 PM
    Then reboot




  • 20.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 08:47 PM
    And reboot multiple times after.




  • 21.  RE: After upgraded to 10.8.0 Cron Deamon sends mail every 5 minutes

    Posted Feb 16, 2023 04:12 PM
    Nope