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  • Hello everyone, Thank you all for taking the time to share this candid feedback. We hear you, and we completely agree that the offboarding process should not leave customers struggling with orphaned agents or business-impacting artifacts, regardless ...

  • Hey Joe! I learned this the hard way too. Several unwanted alerts coming through for things like this. The best way to get this taken care of is to go to the following menu: Enforce > Policies > Sensor Here you can make an exclusion rule that will ...

Latest Q&A List

  • Nathan Cozad's profile image

    RE: need access to CBC uninstall tool or removal c ...

    Hey Jason, As a best practice to ensure a clean offboarding process, we always recommend that customers save their company ...

  • Nathan Cozad's profile image

    RE: removal of CBC agent

    Hey Jason, As a best practice to ensure a clean offboarding process, we always recommend that customers save their company ...

Unanswered Threads

  • Posted in: Carbon Black Cloud

    DigiCert, the certificate authority used by Carbon Black Cloud (CBC) Sensors, has announced that they will stop trusting the older Generation 1 (G1) certificates. CBC Linux Sensors lower than version 2.15.0 (not inclusive) use these certificates and thus ...

  • Posted in: Carbon Black Cloud

    Calling all Endpoint Security Analysts! We're building features to better enable investigations and want to hear from you. Meet with our team to share your needs, preview product designs, and provide your feedback to help shape these offerings. ...