ServiceDesk

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9 years ago
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This project simplifies Workflow/ServiceDesk log file analysis per a given TimeSpan.
 



The Range Slider motif used in this project was plagiarized from: http://atmaworkflow.com/2014/11/26/input-range-sliders/#more-630

Features:

 


The ...

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9 years ago
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9 years ago
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Below is an example on how to create a report to show which incident tickets had survey sent.

Choose a relevant report category where to place the report and click the plus icon ...

9 years ago
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9 years ago
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9 years ago
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Out of the box, ServiceDesk did not provide me the ability to create a link with the email rulesets that took the end-user directly to the IM survey task.  I decided that it was best ...

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9 years ago
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The Workflow DateTimePicker component uses the Language definition from your Browser to determine the format of the 'Output Data' variable.
Here is what Firefox could say:



In ...

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9 years ago
2 people recommend this.

This article builds upon the following: https://www-secure.symantec.com/connect/videos/adding-custom-javascript-workflow-web-forms-video

The 1st example shows how to strip HTML ...

9 years ago
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ServiceDesk uses a 3rd party spell checker: https://www.karamasoft.com/ultimatespell/features.aspx

One can reference multiple dictionaries with the following steps:
1) Download ...

9 years ago
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When trying to access Process Manager portal the browser states "Page Cannot Be Displayed"

You may see these kinds of errors in the Windows Event Logs:

computer | Error | ...