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5 years ago
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Admin | Process Automation | [Choose Service] | Service Dashboard

Manage Rulesets

To learn how to add/amend these Rules see the Rulesets  Article.

Software Delivery

SD-SR-DELIVERY


OnDeliveryAuthorizationDenied
OnDeliveryAuthorizationGranted 
OnDeliveryAuthorizationPaused
OnDeliveryAuthorizationResumed 
OnDeliveryCompleted
OnDeliveryConfirmed
OnDeliveryFailed 
OnManagedSoftwareDeliveryStarted 
OnRemediationNeeded
OnSoftwareManagementTaskCompleted 
OnUnmanagedSoftwareDeliveryStarted
I'll ...

6 years ago
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6 years ago
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The Form Builder in ServiceDesk has a built-in column for displaying the Age of a Ticket (Process.Age Description).
Unfortunately, the column's value does not account for the Business ...

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6 years ago
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6 years ago
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6 years ago
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6 years ago
2 people recommend this.

The SD.Bulkclosure Project has been updated for Servicedesk and Workflow 8.1.  New UI, the ability to bulk close thru the use of a text file, and the ability to close any process and ...

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6 years ago
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While recently attempting to add a webpart with a report and chart to create a dashboard, a customer discovered that as they moused over the data points in the chart, the tooltip splashed ...

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6 years ago
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In this Article I'm going to explain how to deploy a WebPart to your Process Manager.

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Setup
Simple
Deploy  (this)
Inspecting  other WebParts
Controls ...

6 years ago
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