Admin | Process Automation | [Choose Service] | Service Dashboard Manage Rulesets To learn how to add/amend these Rules see the Rulesets Article. Software Delivery SD-SR-DELIVERY OnDeliveryAuthorizationDenied OnDeliveryAuthorizationGranted OnDeliveryAuthorizationPaused OnDeliveryAuthorizationResumed OnDeliveryCompleted OnDeliveryConfirmed OnDeliveryFailed OnManagedSoftwareDeliveryStarted OnRemediationNeeded OnSoftwareManagementTaskCompleted OnUnmanagedSoftwareDeliveryStarted I'll ...
The Form Builder in ServiceDesk has a built-in column for displaying the Age of a Ticket (Process.Age Description). Unfortunately, the column's value does not account for the Business ...
The SD.Bulkclosure Project has been updated for Servicedesk and Workflow 8.1. New UI, the ability to bulk close thru the use of a text file, and the ability to close any process and ...
While recently attempting to add a webpart with a report and chart to create a dashboard, a customer discovered that as they moused over the data points in the chart, the tooltip splashed ...
In this Article I'm going to explain how to deploy a WebPart to your Process Manager. Articles List Setup Simple Deploy (this) Inspecting other WebParts Controls ...