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5 years ago
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You many see the following error message when you try and work a Task against a Ticket.


Could not find work queue item
This could be due to the fact the server hasn't processed the ...

5 years ago
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Index
Configuring
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Authorization
ChangeRequest
Incident
Demo ServiceDesk Version: 8.5
 

Download ...

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Demo ServiceDesk Version: 8.5
 
Incident
Allows ...

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Demo ServiceDesk Version: 8.5
 
ChangeRequest
Submit ...

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Demo ServiceDesk Version: 8.5
 
Authorization
Provides ...

5 years ago
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Index
Configuring
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Authorization
ChangeRequest
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Demo ServiceDesk Version: 8.5
 
Extending ...

5 years ago
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Index
Configuring
Extending
Endpoints

Authorization
ChangeRequest
Incident
Demo ServiceDesk Version: 8.5
 
Configuring ...

5 years ago
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ChangeRequest
Incident
Demo ServiceDesk Version: 8.5
With ServiceDesk ...

5 years ago
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IT Management Suite (ITMS) 8.5 Documentation
DOC11076
https://support.symantec.com/en_US/article.DOC11076.html
SMP Version: 8.5
Workflow 8.5 Release Notes
DOC11090
http://www.symantec.com/docs/DOC11090 ...

5 years ago
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The Symantec Management Agent (SMA) calculates the Primary User based on the length of time a user has been logged onto a machine.

 

How is the primary user calculated?


AeXUserMonitorLog.xml ...