Last week's Cutting Edge event was an absolute blast. Cutting Edge is our internal technical conference where we gather top engineers, architects, and researchers from across Symantec globally to share ideas, best practices, technologies, imagination and energy. The goal is to keep Symantec at the cutting edge of technology, which we view as critical to winning in the marketplace. Besides that, it's just tremendously stimulating to be around four or five hundred really smart people.The theme of this year's conference was "How We Win." In a way, everything we discussed boiled down to one thing: we win by making our customers win. We win by helping to solve their problems, adding value to their businesses, and making their lives more secure. Sounds obvious, but how do we do that? We touched on a number of approaches, from the macro down to the micro. For example, at the macro scale we talked about our Open Collaborative Architecture which uses open standards and API's to allow our products (and third party products) to take advantage of and leverage each other. We also shared lots of cool technologies and approaches that can be used across our products to improve reliability, scalability, usability, availability, and flexibility. Actually, I think we touched on virtually every "-ility" you can imagine.As the leader of Symantec Research Labs (SRL), I was proud of the large number of engineers presenting papers on our latest research, demonstrating new technologies, and generally soaking up and dispensing as much information as possible. At Symantec, our job is to focus on winning through innovation, whether it is a revolutionary change to the way we approach a problem, an idea in a space that we aren't currently in, or an algorithm that improves an existing product. To win, we have to create differentiated innovation at many different scales and we have to do it over and over again.Cutting Edge is a really effective way of facilitating all of these forms of innovation as well as sharing the excitement and fun of designing and building world leading products. This year's event did a great job of both.