Endpoint Protection

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About Communication between SEP & SEPM 

Dec 08, 2009 06:55 PM

This video covers various specifications about the communication between SEP clients and SEPM.

It covers the following topics:

  • What is HeartBeat
  • What are the contents of a HeartBeat
  • Order of Operations in a HeartBeat
  • What is push mode and Pull mode
  • Purpose and Functionality of Index.XML and Sylink.XMl
  • How to use SylinkMonitor tool
  • Common Steps for troubleshooting the communication
If you feel that the information provided in this video was helpful to you, please provide your feedback by using the voting buttons provided at the bottom of this video.

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May 10, 2010 06:28 PM

Thanks for taking the time to make this video.
Just a small note, 11.x clients actually download the index2.xml file. The index.xml file is there for backwards compatablity with 5.x agents.
The two files are basically identical (so all the information in the presentation is accurate). The index2.xml file simply has some additional information related to LiveUpdate.

Feb 14, 2010 08:44 AM

good video by the way....

Dec 22, 2009 01:50 AM

Thanks for the video.

Dec 15, 2009 01:42 PM

Thank you for sharing.
It is very good.


Dec 14, 2009 06:59 AM

Awesome! I was looking for such information.

Dec 13, 2009 10:35 AM

sounds good
downloading now

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