Technical Support should be able to request this information from our Security Response team. If we have information to share that is.
If you have documents with hashes you would like to know if we have detection or not you can submit the hashes to https://symsubmit.symantec.com/. You can also look up the hashes on Virus Total site.
It looks like all of these have been patched for the Ripple20, so are suggestion will always be to patch.
Thanks,
John Owens
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John Owens
Principal Product Support
Symantec
United States
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Original Message:
Sent: 06-30-2020 02:03 PM
From: Alexander Gehrig
Subject: Detection coverage for ripple20
Hi John,
thank you very much for your response!
What's the best way to request such an information by your technical support?
I have tried it several times to get such information but I was always asked to upload a file / url by symsubmit. From my point of view such a request is nonsense isn't it?
Thank you so much!
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BR
Alexander
Original Message:
Sent: 06-30-2020 10:31 AM
From: John Owens
Subject: Detection coverage for ripple20
At this time, Symantec is investigating potential coverage based on the information that is currently available. There are no reports indicating that these vulnerabilities are being exploited in the wild.
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John Owens
Principal Product Support
Symantec
United States
Original Message:
Sent: 06-29-2020 09:46 AM
From: Alexander Gehrig
Subject: Detection coverage for ripple20
Hello,
do you know if SEP is able to detect attacks regarding ripple20.
https://www.jsof-tech.com/ripple20/
I opened a ticket by technical support without success.
Does anybody know how to get such an information?
Thanks!
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BR
Alexander
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