Data File Corrupted on Directory Sync

[Marko Matic]

Hi,

I was wondering if anyone has experienced indexing failures when doing a directory sync on AD groups.

I am attempting to create a new user group for a policy, however keep getting an error saying the data file is corrupted.

I have tested the directory connectivity in the settings, and account credentials work fine. See error below:

Does anyone know what could be causing the failure, or any other things to troubleshoot? The AD groups I am selecting only has 1/3 users in them and are explicitly based on role.

Regards,
Marko

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Marko Matic
Cyber Security Threat Responder
HBF HEALTH LTD.
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[Paul Evans]

Hello Marko,

You could check the localhost log for a more detailed error.  If there is not enough with the normal logging you could turn up debug.

https://knowledge.broadcom.com/external/article/159534/how-to-increase-vontu-manager-logging.html 

See if you can get a better error and see if that will help to find a known issue.

I hope that helps. 

Paul 

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