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Symantec Encryption Desktop ( Connection Error with the tray)

  • 1.  Symantec Encryption Desktop ( Connection Error with the tray)

    Posted Nov 14, 2019 01:56 PM

    Hello Dear Symantec!

     

    From this way I going to tell U my issues. I work with Symantec Encryption  Desktop and the next message appear in

    2 Computer´s :

     

    “PGP: El mensaje esta bloqueado. Error en la conexion con la bandeja “ Traslation  (PGP: The message is locked . Connection Error with the tray).

     

    I tried to solution it with the next steps:

     

    I taked out the PGP plugin from the Outlook  complements and restart it. It worked but If I turn of  the computer the issues appear again. I have no idea  how to solve it. Could U help me please.

     

     



  • 2.  RE: Symantec Encryption Desktop ( Connection Error with the tray)

    Posted Dec 10, 2019 05:18 AM

    What version of SED are you using and what version of Windows 10? Is it supported?

    Otherwise check below and see if it helps:

    https://www.symantec.com/connect/forums/pgpmessage-blocked-cannection-tray-failed

    Thanks!