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  • 1.  connections blocked

    Posted Sep 17, 2020 12:20 PM
    Hi team, our connections to messagelabs seem to be getting blocked, from what i can tell our IP is not on any block lists and does not appear when checked using  IP Reputation Investigation seems this is the only place to get support on this, i would prefer not to post details in this public forum, but seems that some connections are 

    connect to cluster9.us.messagelabs.com[67.219.247.64]:25: Connection timed out

    or
    host cluster4a.us.messagelabs.com[3.219.191.233] said: 421 Service Temporarily Unavailable (in reply to RCPT TO command)     

    any assistance would be great

    cheers 



  • 2.  RE: connections blocked

    Broadcom Employee
    Posted Sep 18, 2020 06:02 AM
    Hi Tony

    We experienced a service outage on the 17th September which may explain this.  You can see our current service status using this link:
    https://email-security.status.broadcom.com/

    Regards

    Sunil

    ------------------------------
    Forum Moderator
    Symantec Enterprise Division, Broadcom
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    Original Message