Endpoint Protection

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Can't get firewall rules to work

  • 1.  Can't get firewall rules to work

    Posted 02-13-2020 03:42 PM

    We are in a trial of the cloud based enterprise SEP 15 (SES).  I cannot get any rfirewall ules to apply.  I have a firewall policy assigned.  I creeated a new rule at the top of all the rules to block all ICMP rule atest if the rules apply and none do.  SEP is in control of the 3 categoires expected under netsh advfirewall show global but no SEP firewal rules work.

    If I change the rule to not diasable windows filrewall then Windows blocks ICMP as expected.

    When I turn back on SEP firewall policy its rules do not go into affect.

    We use SEP SBE in production and that firewall works as expected.

    we are perplexed, any ideas?

  • 2.  RE: Can't get firewall rules to work

    Posted 02-14-2020 05:34 AM

    Hello mjohn007,

    Your issue requires a close look. Please create a case with Symantec Support.