Endpoint Protection

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  • 1.  Firewall driver is not loaded (SEP14.2) Windows Server 2019

    Posted Dec 06, 2021 10:20 AM
    Hi all

    I have installed the SEP on Windows by below information:
    - OS version: Windows Server 2019 Standard(64bit)
    - SEP version: 14.2.2(Japanese Edition)
    - Package: Symantec_Endpoint_Protection_14.2.2_Win64-bit_Client_JP.exe
    - Installed in "Dark Mode" (Windows server can not connect to internet)

    But after installation, system tray icon displays "Firewall driver is not loaded",
    and in client UI shows below warning:
    "Firewall is not functioning correctly. your protection definitions may be damaged or your product installation may be corrupt."

    I have try to modify the setting below, but it did not work.
    -Windows firewall is disabled

    Thanks for your helping.

    Best regards.


  • 2.  RE: Firewall driver is not loaded (SEP14.2) Windows Server 2019

    Posted Dec 08, 2021 08:52 PM
    Edited by Takehisa Sekino Dec 08, 2021 09:12 PM
    I have try to install client firewall driver (teefer2.sys) by command below, but it failed and shows error code 0x8007000d.
    1.Open a command-prompt window as Administrator
    2.netcfg -l "E:\Program Files (x86)\Symantec\Symantec Endpoint Protection\<version>\TeeferWin8\teefer.inf" -c s -i symc_teefer2