Web Isolation

Isolation resource shareddomain.html is not accessible Error Message

  • 1.  Isolation resource shareddomain.html is not accessible Error Message

    Posted 06-22-2020 10:08 AM

    Hi Everyone,

    Did you guys encountered intermittent error message of: Isolation resource shareddomain.html is not accessible, on IE and Chrome? Despite user using Web Isolation PAC file all the time, intermittently the issue still happens. No issue accessing in Private mode or issue resolved once cleared cache.

    Found this KB: https://knowledge.broadcom.com/external/article?articleId=176466, but we can't expect all the users clear the browser's cache when they encountered this error.

    Thanks & Best Regards,

    Roland