Symantec Management Platform (Notification Server)

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Unable to proccess event because of empty resource guid

  • 1.  Unable to proccess event because of empty resource guid

    Posted Dec 24, 2021 10:53 AM
    Good afternoon, colleagues!
    Tell me, please, how you can resolve the error of getting an empty resource guid.
    The server log file contains the following error:

    <event date = "12/23/2021 14: 29: 33.2135549 +03: 00" severity = "2" hostName = "<hostName>" source = "Altiris.ClientTask.Server.HttpHandlers.Register" module = "w3wp. exe "process =" w3wp "pid =" 16180 "thread =" 38 "tickCount =" 864513875 "> <! [CDATA [Unable to process request from: X.X.X.X / POST / <no version> (Called without ' resourceGuid 'parameter or with ****., 0x5, FailedAccessDenied)]]> </event>
    <event date = "12/23/2021 14: 29: 33.2448336 +03: 00" severity = "1" hostName = "<hostName>" source = "ClientTaskServer" module = "AtrsHost.exe" process = "AtrsHost" pid = " 8908 "thread =" 1098 "tickCount =" 864513906 "> <! [CDATA [Unable to proccess event because of empty resource guid.
    Event RemoteClientTaskEvent:
    ResourceGuid = 00000000-0000-0000-0000-000000000000;
    TaskInstanceGuid = 5c55a6cb-756d-4e9b-8a3c-5bf20d9f56ce;
    ParentTaskInstanceGuid = 5c55a6cb-756d-4e9b-8a3c-5bf20d9f56ce;
    WakeupTaskInstanceGuid = 5c55a6cb-756d-4e9b-8a3c-5bf20d9f56ce;
    JobNodeGuid = 00000000-0000-0000-0000-000000000000;
    EventTime = 637758557732448336;]]> </event>


    Any comments would be welcome.
    Thank you.

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    CA
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