Hello there,
We are facing WSS Agent connectivity issues in the last 2 weeks, the WSS agent gets disconnected every 32 seconds for multiple (50 to 100) users.
Not sure why this is happening - the Users are WFH and connected via home Wi-Fi.
On checking the logs we are getting repeated ones below.
[11:31:28]: Server has not sent a packet to Tunnel#2821(userId) for 32 secs (last seen at 2020-May-15 11:30:56). Closing dead tunnel.
Has anyone experienced this issue before ?.
Thanks
Muru