Endpoint Protection

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SEP Manager 14 Clients Out-Off-Dates

  • 1.  SEP Manager 14 Clients Out-Off-Dates

    Posted 02-18-2019 11:37 AM

    dear all I am facing a problem in the management of my compagny SEP manager server most of my clients are showing out-of-date or offine and security Status is also Attention Needed, so I need your Help if someone has a srcipt to showing up the clients on the right server.



  • 2.  RE: SEP Manager 14 Clients Out-Off-Dates

    Posted 02-18-2019 11:38 AM

    Did you spot check a couple clients to verify that is the case?



  • 3.  RE: SEP Manager 14 Clients Out-Off-Dates

    Posted 02-19-2019 09:40 AM

    Too little information to give any suggestion...

     

    For comunication isue look at this:

    https://support.symantec.com/en_US/article.TECH160964.html

     

    For "Out-of-date" you can run SymDiag and see if definitions are corrupted or some other issue.

    SymDiag download link:

    https://support.symantec.com/en_US/article.TECH170752.html

     

    "Attention needed" can have varous reasons, licenses, infected computers, disabled protection technologes on clients, etc... 



  • 4.  RE: SEP Manager 14 Clients Out-Off-Dates

    Posted 02-21-2019 01:12 AM

    It could be if you are using GUP's the same issues as we have: https://www.symantec.com/docs/TECH251480