ProxySG & Advanced Secure Gateway

Expand all | Collapse all

How to upgrade hardware diag ?

  • 1.  How to upgrade hardware diag ?

    Posted 02-13-2020 07:06 AM

    i have tried to upgrade version of hardware diag but don't have cli cmd following from guide please recommend

     

    on my appliance don't have CLI same below  when i access to conf t  don't have diag upgrade path cmd

    Blue Coat ASG-S400>enable
      Enable Password:
     Blue Coat ASG-S400#conf t
      Enter configuration commands, one per line.  End with CTRL-Z.
     Blue Coat ASG-S400#(config)diag-upgrade-path https://internalwebserver/s400-3_1_2_1-diag.bcsi
        ok
     Blue Coat ASG-S400#(config)exit
     Blue Coat ASG-S400#load diag-upgrade
        Downloading from "https://internalwebserver/s400-3_1_2_1-diag.bcsi"
        .
        Installing...100%
        The new diagnostic software has been successfully downloaded.
        From enable mode use "restart upgrade" to install the new diagnostic software.
     Blue Coat ASG-S400#restart upgrade

     



  • 2.  RE: How to upgrade hardware diag ?

    Posted 02-13-2020 08:41 AM
    Hi Chakutha, Follow this cli and link: https://support.symantec.com/us/en/article.TECH246290.html From the CLI, enter: ProxySG> en ProxySG# show diagnostic-systems If the output from this command indicates that a version of Customer Hardware Diagnostics code is present, proceed to the next section for steps to access the diagnostics. 2. To install a new version of diagnostics enter the following CLI commands: ProxySG> en ProxySG# conf t ProxySG(config) diag-upgrade-path ProxySG(config) exit ProxySG# load diag-upgrade


  • 3.  RE: How to upgrade hardware diag ?

    Posted 02-13-2020 12:22 PM

    Hi

     Don't have that CLI command  (config) diag-upgrade-path

    my customer have ProxySG S400

     

     



  • 4.  RE: How to upgrade hardware diag ?

    Posted 02-13-2020 05:46 PM
    Hi Chakutha, You need to go into diag mode for running this cli. https://origin-symwisedownload.symantec.com/resources/webguides/hardware/maintenance_upgrade_webguide/Content/Hardware%20Diagnostics/Diags_Topics/HW_Customer_Diags/Tasks/upgrade_bmc_overview.htm


  • 5.  RE: How to upgrade hardware diag ?

    Posted 02-13-2020 09:50 PM
    Hi Chakuttha, “diag-upgrade-path” and “load diag-upgrade” - are hidden commands, you cann’t show in the list, you simply should type it. BR, Pavel