How to upgrade hardware diag ?

[Chakuttha Riyaphan]

i have tried to upgrade version of hardware diag but don't have cli cmd following from guide please recommend

 

on my appliance don't have CLI same below  when i access to conf t  don't have diag upgrade path cmd

Blue Coat ASG-S400>enable
  Enable Password:
 Blue Coat ASG-S400#conf t
  Enter configuration commands, one per line.  End with CTRL-Z.
 Blue Coat ASG-S400#(config)diag-upgrade-path https://internalwebserver/s400-3_1_2_1-diag.bcsi
    ok
 Blue Coat ASG-S400#(config)exit
 Blue Coat ASG-S400#load diag-upgrade
    Downloading from "https://internalwebserver/s400-3_1_2_1-diag.bcsi"
    .
    Installing...100%
    The new diagnostic software has been successfully downloaded.
    From enable mode use "restart upgrade" to install the new diagnostic software.
 Blue Coat ASG-S400#restart upgrade

 

[Aboonaim Golandaz]

Hi Chakutha, Follow this cli and link: https://support.symantec.com/us/en/article.TECH246290.html From the CLI, enter: ProxySG> en ProxySG# show diagnostic-systems If the output from this command indicates that a version of Customer Hardware Diagnostics code is present, proceed to the next section for steps to access the diagnostics. 2. To install a new version of diagnostics enter the following CLI commands: ProxySG> en ProxySG# conf t ProxySG(config) diag-upgrade-path <URL for specific model of ProxySG> ProxySG(config) exit ProxySG# load diag-upgrade

[Chakuttha Riyaphan]

Hi

 Don't have that CLI command  (config) diag-upgrade-path

my customer have ProxySG S400

 

 

[Aboonaim Golandaz]

Hi Chakutha, You need to go into diag mode for running this cli. https://origin-symwisedownload.symantec.com/resources/webguides/hardware/maintenance_upgrade_webguide/Content/Hardware%20Diagnostics/Diags_Topics/HW_Customer_Diags/Tasks/upgrade_bmc_overview.htm

[Pavel Katunkin]

Hi Chakuttha, “diag-upgrade-path” and “load diag-upgrade” - are hidden commands, you cann’t show in the list, you simply should type it. BR, Pavel