Email blocked by message labs?

[Lee Stedman]

Hi can you help....

I keep getting this when I try to email [e-mail]

Can you unblock for me?

 

Delivery has failed to these recipients or groups:

[e-mail]
A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk.

 

Diagnostic information for administrators:

Generating server: googlemail.com

[e-mail]
Remote Server returned '< #5.0.0>'

Original message headers:

X-Google-Smtp-Source: APXvYqzs/KmRSJcP746F7anHWiu+Rtzij/IvuXKswXffubnhwd/hzHYki9la30TMoYjKNkK52W7L

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        h=mime-version:content-language:accept-language:in-reply-to

         :references:message-id:date:thread-index:thread-topic:subject:cc:to

         :from;

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         H9Rw==

ARC-Authentication-Results: i=1; mx.google.com;

       spf=pass (google.com: best guess record for domain of prvs=1995195dcb=[e-mail] designates 217.46.240.45 as permitted sender) smtp.mailfrom="prvs=1995195dcb=[e-mail]"

Return-Path: <prvs=1995195dcb=[e-mail]>

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 <[e-mail]>        (version=TLS1_2

 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);        Tue, 09 Apr 2019

 01:53:46 -0700 (PDT)

Received-SPF: pass (google.com: best guess record for domain of prvs=1995195dcb=[e-mail] designates 217.46.240.45 as permitted sender) client-ip=217.46.240.45;

Authentication-Results: mx.google.com;

       spf=pass (google.com: best guess record for domain of prvs=1995195dcb=[e-mail] designates 217.46.240.45 as permitted sender) smtp.mailfrom="prvs=1995195dcb=[e-mail]"

Return-Path: <prvs=1995195dcb=[e-mail]>

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 09 Apr 2019 08:53:41 +0000

Authentication-Results: mx.messagelabs.com; spf=none (spf record not 

  found) smtp.mailfrom=nu-way.co.uk; dkim=none (message not signed); 

  dmarc=none (no record) header.from=nu-way.co.uk

X-Brightmail-Tracker: H4sIAAAAAAAAA21Ta0gUYRT1m5kdR3NjXC2/RIm2CFNncTPJIqj

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  AA

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Received: from mail.nu-way.co.uk (HELO SophosEMailAppliance.HQ.nu-way.co.uk)

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 15.00.0847.030; Tue, 9 Apr 2019 09:53:37 +0100

From: Lee Stedman <[e-mail]>

To: "[e-mail]" <[e-mail]>

CC: Chris Page <[e-mail]>

Subject: FW: VT User Change Request

Thread-Topic: VT User Change Request

Thread-Index: AdQStcDg+GdBEIfLQ3mppTYDtizR4BkichowHdxSQ2A=

Date: Tue, 9 Apr 2019 08:53:36 +0000

Message-ID: <[e-mail]>

References: <[e-mail]>

In-Reply-To: <[e-mail]>

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[ℬrίαη]

Did you already submit to Symantec to investigate? They'll need to look at this an correct on their end.