Hi Nurul, your license would be in a format of XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXX with numbers or letters for each character. If that's the license you're using, contact your salesperson that got you the license to make sure you have the correct one.
Original Message:
Sent: 04-06-2020 12:54 PM
From: Nurul Amin Rasel
Subject: Stuck at the Symantec Encryption server 3.4 installation license page
Hi,
We have purchased Gateway Email Encryption Powered By PGP Technology, License, 2,500-4,999 Users for one of our client.
At the installation Setup Assistant licensing page I have inputted the Licensing serial number however having the following error:
The license number is invalid.
Could anyone please guide me on how to license my product.
Thanks,
Rasel