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Reporter 10.3.1.1 access log intermittent upload issue

  • 1.  Reporter 10.3.1.1 access log intermittent upload issue

    Posted Mar 30, 2020 10:17 AM
    Dear all,

    Sometimes, our customer upload access log will facing FTP 550 error as below:
    "Unexpected response code 550 instead of 125, 150 for FTP log source 'xxxxxxx':#012#011'550 The directory name is invalid.

    Then, "log source" status will become from "running" to "error". Then, log upload is stop.
    However, when we start the "log source" again, the service will be resume.

    This error will occur every day or around 2 days per time or few days per time randomly.

    Is there anyone facing this issue before?

    Thanks.

    Hons