Web Isolation

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Safari show security warning message only when access to apple.com

  • 1.  Safari show security warning message only when access to apple.com

    Posted 05-20-2020 04:05 AM
    Hi All,

    Only when access to apple.com with Safari via web isolation, following warning message related to certificate are showed.


    On other sites (Google, Yahoo, Bing ..), the web page displayed normally (without a warning message) if it uses Safari.
    In case of Chrome, Firefox, IE and Edge, web pages of all web site including apple.com displayed normally.
    It seems that Safari warns certificate of apple.com which generated by web isolation.
    Does anyone know anything about this?

    Regards,


  • 2.  RE: Safari show security warning message only when access to apple.com

    Posted 05-21-2020 09:58 AM
    Hi,
    could you supply more information about your environment.
    it could be related to this... https://support.apple.com/en-us/HT210176
    we have a workaround in a release of 1.13 web isolation.
    thanks
    wayne

    ------------------------------
    Wayne Claxton
    Technical Architect - Web Isolation
    Symantec Enterprise Division (SED) Broadcom
    UK
    ------------------------------



  • 3.  RE: Safari show security warning message only when access to apple.com

    Posted 05-22-2020 04:53 AM
    Hi Wayne,

    Thank you for reply. I know the requirements.
    Gateway's certificate which generated by WI automatically does not meet the requirements since the validity is more than 825 days.
    I have already taken care of this by generating the certificate by myself and use it as gateway's certificate.
    As a result, I can access all web sites except www.apple.com with Safari .
    I don't know why, but only when access to www.apple.com, the warning message showed.

    The details of certificate is following. Red frame is apple's requirements and it seems that all of them meet requirements.

    - www.apple.com

    www.yahoo.com

    If you have a Mac(10.15.x), please try to access it with Safari.
    You can see the warning message only when access to apple.com

    Regards,
    tatsuaki


  • 4.  RE: Safari show security warning message only when access to apple.com

    Posted 05-27-2020 08:48 AM
    we are still investigating this issue.

    ------------------------------
    Wayne Claxton
    Technical Architect - Web Isolation
    Symantec Enterprise Division (SED) Broadcom
    UK
    ------------------------------