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Cylance Patterns Update Failure

  • 1.  Cylance Patterns Update Failure

    Posted 06-20-2020 07:28 AM
    Hi Everyone, I have ASG and also CAS, both of them doesn't update specifically Cylance patterns. Everything else on both appliances are able to update but Cylance. When I checked in the logs, I found the below error when I try to update Cylance "(not authorized)"


    Just wanted to check if anyone else having issue with Cylance pattern updates. Does Symantec still support Cylance updates?

    Thanks

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    Symantec Enthusiast
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  • 2.  RE: Cylance Patterns Update Failure

    Posted 06-27-2020 04:57 PM
    Can anyone reply to this query? Is Cylance no longer supported?

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    Symantec Enthusiast
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  • 3.  RE: Cylance Patterns Update Failure

    Posted 21 days ago

    Hello

    It is obsolete.

    BR,

    Kostas