IT Management Suite

 View Only
  • 1.  Stop portal site from using IE 11?

    Posted Jun 04, 2020 11:59 AM
    We want to get away from using IE 11 for any sort of browsing and onl gets used for legacy systems. Portal site still force opens IE 11, is there anyway for it to only use the default browser on the device?

    ------------------------------
    Aspirus
    ------------------------------


  • 2.  RE: Stop portal site from using IE 11?

    Broadcom Employee
    Posted Jun 05, 2020 07:42 AM
    Edited by Igor Perevozchikov Jun 06, 2020 07:55 AM
    Hi Cody!

    You can change registry values to make opening of SW Portal page only by Chrome, FireFox browsers, etc

    Change 'Default' from 
    • Computer\HKEY_CLASSES_ROOT\http\shell\open\command\(Default)
    • Computer\HKEY_CLASSES_ROOT\https\shell\open\command\(Default)
    Example:

    This command line can be used to update registry value on all required managed client computers, using "Run Script" task:
    • reg add HKCR\http\shell\open\command -ve /t REG_SZ /d "\"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe\" %%1" /f
    • reg add HKCR\https\shell\open\command -ve /t REG_SZ /d "\"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe\" %%1" /f
    Of course not all managed client computers have installed Chrome browser and some of them are using Fire Fox for example and it can be x86 or x64
    • C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    • C:\Program Files\Mozilla Firefox\firefox.exe
    and client OS x86/x64 also have different Chrome install path
    • "C:\Program Files\Google\Chrome\Application\chrome.exe" (OS x86)
    • "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" (OS x64)

    So need to identify scope of resources which have exact browser and use separate "Run Script" tasks to update their registry
    For these purposes, I'll prefer to use a "Time Critical Management" page where you can find required software and select found computers scopre per this software and create a separate "Resource Target" which can be used further in applying of "Run Script" task


    Thanks,

    IP.



    ------------------------------
    Software QA Engineer 3
    Broadcom Inc.
    ------------------------------



  • 3.  RE: Stop portal site from using IE 11?

    Posted Jun 05, 2020 07:45 AM
    This is perfect, we plan on enforcing chrome as the default browser soon so will make that easy to set 


    ---
    Sent from Workspace ONE Boxer





  • 4.  RE: Stop portal site from using IE 11?

    Broadcom Employee
    Posted Jun 05, 2020 07:59 AM
    BTW. thanks for noticing that!
    We confirm the "default browser" setting in fact is interpreted differently by Windows OS when some hyperlinks are being processed .
    We will fix that but not necessarily in the closest release .
    The workaround provided above is good as "enforcing a specific browser to be used by SW Portal", but it is NOT the default browser selection  to be precise :) 

    Regards,
    Artur

    P.S.
    Please note that some chrome installations may be "per-user" and located under c:\users\username\.... -I did not succeed to make it work at once via using env. variables...


  • 5.  RE: Stop portal site from using IE 11?

    Broadcom Employee
    Posted Jul 03, 2020 07:55 AM
    Just an update:
    No need to manually apply workaround, updating a registry keys on client computers if you will use 8.5 RU4 release in your environment!
    Software Portal will opens according to current default browser on client computer.

    ------------------------------
    Software QA Engineer 3
    Broadcom Inc.
    ------------------------------



  • 6.  RE: Stop portal site from using IE 11?

    Posted Jul 03, 2020 08:14 AM
    Glad to hear this is a feature now!


    ---
    Sent from Workspace ONE Boxer