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ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

  • 1.  ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-09-2010 01:59 PM

    I am unable to install CMS, ITMS, Asset Management, etc because I am encountering an IIS Compatibility mode error when trying to install.  The readiness check indicates that IIS 6 compatibility mode is not enabled when, in fact, it is. In addition to verifying that the setting is enabled in IIS, I have also attempted the following:

    • Verified SIM version is current.
    • Manually register .NET using aspnet_regiis for version 2.0.50727
    • Remove and reinstall .Net 3.5 SP1
    • Remove and add the IIS Service role
    • Remove and resinstall SMP

    Does anyone have another suggestion?

    Thanks!

    Mike



  • 2.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-09-2010 05:20 PM

    We use a registry key to determine if IIS 6 compatibility mode is enabled.

    HKLM\Software\Microsoft\InetStp\Components\Metabase.  If the DWORD value is 1 then we say it is installed. 

    Can you check this registry key and let me know what the value is on your server?



  • 3.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-09-2010 05:37 PM

    Andrew,

    The value is set to 1.

    Thanks!

    Mike



  • 4.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-09-2010 06:10 PM

    Great, thanks.  We've implemented a fix and are currently testing it.  For some reason we were checking that registry key twice and the second check seems to continually fail (probably a timing issue).  We've removed the second check and will rely on the first.  I'll give an update once we have verified the fix.



  • 5.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-11-2010 10:21 AM

    Andrew,

    Is there anything that I can do to get this installed in the meantime? If not, do  you have an ETA for the fix?

    Thanks!

    Mike



  • 6.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-11-2010 10:43 AM

    We have verified the fix - let me see if there is any way to get it posted.



  • 7.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-11-2010 11:42 AM

    If you are running into this ASP.NET/IIS6 compatibility mode check error and it is not allowing your install to proceed , please send me a private message.



  • 8.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-11-2010 01:58 PM

    Hi Andrew,

    I would appreciate if you can post here the fix since It has afflicted more than one case.

     

    Thanks.

     

    Michele



  • 9.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-12-2010 02:17 AM

    I have customer with the same problem. Could you please let me know how to get past this problem.

     

    Regards,



  • 10.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-18-2010 02:54 PM

    Andrew, can you please post a fix or provide us with your contact information so we can implement the fix? I am unable to install the Client Management 7.1 solution on ITMS 7.1 beta due to this issue.



  • 11.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 11-29-2010 12:45 PM

    One workaround is to enable Next button:

    Add the key HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\AIM\InstallReadinessCheck\ to the registry. Create a DWord called EnableNextButton and set the value to 1.



  • 12.  RE: ITMS 7.1 Beta Installation - Asp.Net Microsoft IIS 6 compatibility during readiness check

    Posted 01-26-2011 10:52 AM

    Interesting... i installed ITMS 7.1 and during the install it gave me a .net framework error and crashed... tried running the install again but couldnt get past the readiness check.... this worked like a charm for me..

    was able to click next and continue on ... THANKS!