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Help Needed: Company was hacked now emails containing company name are blocked - 553 Message filtered

  • 1.  Help Needed: Company was hacked now emails containing company name are blocked - 553 Message filtered

    Posted Sep 14, 2021 10:33 PM
    Hi,

    My company's website (elitelending.ca) was hacked by the end of August.

    Now any emails using email address with elitelending.ca sending to any email address with td.com was bounced back:

    Message blocked
    Your message to xxx.xxx@td.com has been blocked. See technical details below for more information.
    LEARN MORE
    WarningThis link will take you to a third-party site
    The response from the remote server was:

    553 Message filtered. Refer to the Troubleshooting page at https://knowledge.broadcom.com/external/article?legacyId=TECH246726 for more information. (#5.7.1)

    Also, any emails with elitelending.ca in the content were also bounced back as well.

    A sample email will be provided upon request.

    Please advise best way to resolve at your early convenient time since it is critical to our business.

    Best regards,
    Prera Bhatia
    Prera.bhatia@elitelending.ca (in case of blocking, please use Prera1994@gmail.com)


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