Web Security Services

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  • 1.  WSS | Cannot login

    Posted Feb 13, 2020 03:30 AM

    Dear All

      Please recommend my customer have WSS but when use Customer's account for login to portal following document it have error user not available

    How to resolve this issue.

     

     

     

    Best Regards,

    CR



  • 2.  RE: WSS | Cannot login

    Posted Feb 13, 2020 03:56 AM
    Hi, Can you try to access in another browser or clear cache. Secondly have you added that user on WSS. Previously he was able to login to WSS?


  • 3.  RE: WSS | Cannot login

    Posted Mar 12, 2020 04:26 AM
    Hi 
      For this case i have open case to support and they resolve this issue.


    BR
    Chakuttha R.