Have you tried to create a new API key and secret and create a new collector in ICDx? If you can do this, do you get the same HTTP response?
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Kris Gainsforth
Solutions Engineer
Broadcom
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Original Message:
Sent: 01-25-2021 04:45 AM
From: Nin Javi
Subject: ICDx collectors getting 404, 403, 415
Dear all,
Using ICDx Version 1.4.1-694 am getting many errors since last week for all collectors.
Message trace:
HTTP Sensor - Terminating application with exit status 1 due to: Unrecoverable failed request: 404 - Not Found
The Service has stopped
Starting the service
The service has started
HTTP Sensor - Terminating application with exit status 1 due to: Unrecoverable failed request: 403 - Forbidden
The Service has stopped
Starting the service
The service has started
HTTP Sensor - Terminating application with exit status 1 due to: Unrecoverable failed request: 415 - Unsupported Media Type
HTTP/HTTPS traffic from ICDx to sep.securitycloud.symantec.com it is allowed and client application secret key it is still valid.
Is anyone else facing the same issue?
Thanks,
Kind regards,