Email Security.cloud

Symantec IP Reputation Removal

  • 1.  Symantec IP Reputation Removal

    Posted 10-22-2020 09:30 PM
    Our clean IPs 216.245.210.160/30 and 74.63.201.44/30 are listed in your list.
    The servers which use these IPs can't send email because they have closed all email related ports. Also nobody has access to these servers, so there can't be any claims.
    Of course they are not listed in any black lists except yours.
    These servers are in development and we can't move forward the project unless they are released, and we have damage now.
    I have submitted an investigation request 6 times for each IP.
    Negative status and not bad status had repeated until the 3rd request daily,  but after the 4th request they are locked on a negative reputation.
    Please remove these IPs from your list immediately, or please tell me the solution if we are at fault..