Hello,
I have an issue with LiveUpdate service on my SEPM. We are running 2 SEPM version 14.2.1031.0100.
LiveUpdate is failing to download and install Virus Definitions since 22/12. I noticed it 1 week ago, I was able to resolve the issue at this time by reinstalling LiveUpdate and rebooting the server.
But now I cannot update the Virus Definitions at all. This is what I've tried :
- Installing virus definitions using a .jdb file. Result : the file is unzipped and then nothing happens.
- Reinstall LiveUpdate. Result : When I try to lauch a LiveUpdate session, I have an error "A LiveUpdate session is already running." but Virus Definitions are not downloading or installing. And no LUALL or LUCOM.exe process are running.
- Launch LUALL.EXE. Result : I see that the virus definitions are downloading, but not installing. LUALL process is blocked at 00 CPU usage. I am forced to restart the server to kill it. And liveupdate.log is not updating after everything has been downloaded.
Attached, the log.liveupdate for review. I did not find any error in this file, maybe you could help me.
If any suggestions, thanks in advance,
Regards,
Axel