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ITMS 8.5 RU4 Agent versions?

  • 1.  ITMS 8.5 RU4 Agent versions?

    Posted 12-01-2020 06:05 AM
    Hi,
    Since the dust appears to have settled a bit I'm trying 8.5 RU4 on a dev server. Under the Agent Health display I'm seeing something not right  - expected is lower than actual - is this a known issue?

    8.5 RU4 versions


    Is there something I've missed?
    Thanks
    Martin

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    Bangor University
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  • 2.  RE: ITMS 8.5 RU4 Agent versions?

    Broadcom Employee
    Posted 12-01-2020 06:39 AM
    Hi MrSoapsud!

    What SMP_SMA 8.5 POST RU4 PF you have installed on your Notification Server?

    You can check this registry on Notification Server, to identify what latest PF was there installed or not.
    [HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Pointfixes\

    Open Symantec Installation Manager on Notification Server and make sure that SMP 8.5 RU4 is installed/configured and isn't shown as not properly configured.

    According to current version Symantec Management Agent 8.5.5713 is RU4 version but NS itself 8.5 POST RU3
    https://knowledge.broadcom.com/external/article?legacyId=info5192

    Thanks,
    IP.

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    Software QA Engineer
    Broadcom Inc.
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  • 3.  RE: ITMS 8.5 RU4 Agent versions?

    Posted 12-01-2020 06:48 AM
    Hi Igor,
    Thanks for that - not having a good day obviously!
    I didn't spot that I hadn't cleared out the RU3 version from my downloads folder and let filename completion do the work without checking.
    I'll try the RU4 version - probably a better bet!!
    Thanks
    Martin

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    Bangor University
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