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ITMS 8.5 RU4 Agent versions?

  • 1.  ITMS 8.5 RU4 Agent versions?

    Posted 12-01-2020 06:05 AM
    Since the dust appears to have settled a bit I'm trying 8.5 RU4 on a dev server. Under the Agent Health display I'm seeing something not right  - expected is lower than actual - is this a known issue?

    8.5 RU4 versions

    Is there something I've missed?

    Bangor University

  • 2.  RE: ITMS 8.5 RU4 Agent versions?

    Broadcom Employee
    Posted 12-01-2020 06:39 AM
    Hi MrSoapsud!

    What SMP_SMA 8.5 POST RU4 PF you have installed on your Notification Server?

    You can check this registry on Notification Server, to identify what latest PF was there installed or not.

    Open Symantec Installation Manager on Notification Server and make sure that SMP 8.5 RU4 is installed/configured and isn't shown as not properly configured.

    According to current version Symantec Management Agent 8.5.5713 is RU4 version but NS itself 8.5 POST RU3


    Software QA Engineer
    Broadcom Inc.

  • 3.  RE: ITMS 8.5 RU4 Agent versions?

    Posted 12-01-2020 06:48 AM
    Hi Igor,
    Thanks for that - not having a good day obviously!
    I didn't spot that I hadn't cleared out the RU3 version from my downloads folder and let filename completion do the work without checking.
    I'll try the RU4 version - probably a better bet!!

    Bangor University