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Scheduled policy for auto update in the group doesn't update SEP client

  • 1.  Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 01:08 AM
    Hi, Can anyone please provide me with the steps in order to make sure that all SEP client v11 in my existing environment is upgraded to SEP v12.1 RU 1 MP1 within specified time schedule (7 PM - 12 midnight) ? Because I have assigned both SEP clients 12.1 all version 32 and 64 bit but until today it is not updating. I'm using SEPM V12.1 RU 1 MP 1 Thanks.


  • 2.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 01:20 AM

    HI,

    Try to restart the client and check update or not ?

    Upgrade clients to SEP 12.1 by Auto upgrade feature

    https://www-secure.symantec.com/connect/articles/upgrade-clients-sep-121-auto-upgrade-feature

    When you are exporting package,you must switch the option "Remove all logs,communication settings.." from Installation Settings under Admin/Install Packages/ tab and export package with this installation settings you created

    Check this thread

    https://www-secure.symantec.com/connect/forums/client-discovery

    Or

    Edit###

    You can check Ariv comments on one of Thread

    https://www-secure.symantec.com/connect/forums/some-workstation-not-updating-sep



  • 3.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 03:29 AM


  • 4.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 08:20 AM

    Hi,

    Does this means that I have to initiate mass reboot in all of the computer & server in the group so that the upgrade is working ?



  • 5.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 08:38 AM

    You can push via auto upgrade. This will allow you to set a specific time frame.

    Yes, if upgrading from 11.x to 12.1 you will need to initiate a reboot. SEP 12.1 does a side by side install where it updates what it can but still needs a reboot to finish the upgrade.



  • 6.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 10:12 AM

    Hi Brian, I have set the setting as follows:

    The Policy

     

    and this is what I set on the SEP package:

    is that the correct combination to make sure that the client is rebooted and then upgraded immediately ?



  • 7.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 10:26 AM

    The client will need to be upgraded first, than the reboot will take place.

    You also need to check the box for "Upgrade Schedule" so it is applied.



  • 8.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 23, 2012 10:29 AM

    Test the setting in one client. Move the client in test group and assign the package.

    Set the upgrade schedule time as per your time. Apply the policy and check the result.

    If it work then assign the same ot other group.



  • 9.  RE: Scheduled policy for auto update in the group doesn't update SEP client
    Best Answer

    Posted Sep 23, 2012 10:40 AM

    HI,

    Please Check box "Upgrade Schedule" if you want to Schedule.

    Note : You must test the AutoUpgrade process before you attempt to upgrade a large number of clients in your production network. If you do not have a test network, you can create a test group. You can add a few non-critical clients to the test group and upgrade them by using AutoUpgrade. You can confirm the upgrade completed successfully by verifying the version number of the client software that appears in the About dialog box



  • 10.  RE: Scheduled policy for auto update in the group doesn't update SEP client

    Posted Sep 26, 2012 11:02 AM

    yes that does seems to work Ashish !

    so at the moment it is unchecked hence the client gets updated directly.