Then why is your smg having issues. I can accept messages with no ptr record exists. Generally, it is when you those items checked on the picture u uploaded, that causes you to reject messages. That is option 1 "if no reverse...". So since you got option 1 checked off, i need to see logs as to what your smg os doing. My smg has zero issues with mta's that have no ptr. You know y, cuz option 1 ain't checked.
Original Message:
Sent: 04-21-2020 01:04 AM
From: Lee Kar Yee
Subject: Receiving email from sender without PTR?
Hi Alexander,
There do not have any Reverse DNS check at this moment. You may refer the image I uploaded.
Original Message:
Sent: 04-20-2020 06:22 AM
From: alexander sanita
Subject: Receiving email from sender without PTR?
What features are checked under protocol, settings, near the bottom?
Original Message:
Sent: 04-20-2020 04:29 AM
From: Lee Kar Yee
Subject: Receiving email from sender without PTR?
Is there anything we can do in SMG for receiving email from sender that do not have PTR record?