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Unable to login to https://identity.symanteccloud.com after resetting password

  • 1.  Unable to login to https://identity.symanteccloud.com after resetting password

    Posted Dec 28, 2019 10:02 AM

    Hi

    I forgot my password for https://identity.symanteccloud.com/logon?rsid=2c9bc22d393b48da8018e40fdd155bea and I am able to reset the password successfully, but I can't login in. It keeps saying userid and password are not correct.

     

    I have reset my password too many times. My workload is piling up waiting for this to resolve.

     

    My userid is 17470 and my email address is dulcie.gima@oktedi.com.

     

    Regards,

    Dulcie