Hi Guys,
some of our customers have problems receiving emails sent through the messagelabs server.
Many emails don't even arrive.
Our mail servers have the following IPs:
88.79.202.65
217.9.116.65
88.79.202.50
217.9.116.50
217.78.136.50
All IPs reputation good
Please help so that our customers can receive the emails.
Trace
Route tracking to cluster8.eu.messagelabs.com [85.158.142.108]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.200.200
2 5 ms <1 ms <1 ms 172.18.0.2
3 <1 ms <1 ms <1 ms cne001.btnet.de [217.78.136.1]
4 1 ms 1 ms 1 ms 62.214.112.241
5 1 ms 1 ms 7 ms 62.214.108.221
6 8 ms 8 ms 8 ms 62.214.37.134
7 5 ms 5 ms 4 ms DE-CIX4.de.lambdanet.net [80.81.192.74]
8 8 ms 8 ms 8 ms 62.4.69.47.de.mfnx.net [62.4.69.47]
9 * * * Request timed out.
10 6 ms 5 ms 5 ms mail233.messagelabs.com [85.158.142.108]
11 16 ms 17 ms 16 ms mail233.messagelabs.com [85.158.142.108]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
and
Route tracking to mail2.bemta25.messagelabs.com [46.226.52.10]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.200.200
2 * * * Request timed out.
3 1 ms <1 ms <1 ms cne001.btnet.de [217.78.136.1]
4 1 ms 1 ms 1 ms 62.214.112.241
5 1 ms 1 ms 1 ms 62.214.108.221
6 11 ms 13 ms 11 ms 62.214.37.114
7 12 ms 11 ms 12 ms lambdanet.bcix.de [193.178.185.39]
8 14 ms 13 ms 13 ms ae7.irt1.han87.de.as13237.net [217.71.96.134]
9 13 ms 13 ms 13 ms 217.71.96.15
10 16 ms 16 ms 16 ms ae7.irt1.fra19.de.as13237.net [217.71.96.12]
11 16 ms 16 ms 17 ms 62.4.69.47.de.mfnx.net [62.4.69.47]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.