Workflow Soluiton

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  • 1.  After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 19, 2019 03:49 AM

    After the Update to the latest Version of Workflow Solution and ServiceDesk, all my Forms has a TOP Margin, but i didnt customized it:

    <table id="tableMain" style="margin-top: 13%; margin-right: auto; margin-left: auto; -ms-overflow-x: auto; -ms-overflow-y: auto;" border="0" cellspacing="0" cellpadding="0">

     

    I Use Default ServiceDesk Themes. Dis Happens also on different Themes. 



  • 2.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 19, 2019 09:44 AM

    Could you confirm the version of Workflow?

    Workflow Manager | Help | About

    Could you confirm the version of SD?

    [Install Drive]:\Program Files\Symantec\Workflow\ProcessManager\bin\Symantec.ServiceDesk.WebParts.dll

    Could you check the version of FormBuilder dll?

    [Install Drive]:\Program Files\Symantec\Workflow\Shared\Components\LogicBase.Components.FormBuilder.dll


  • 3.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 19, 2019 09:53 AM

    WorkFlow 8.5.5005.0

    SD 8.5.5005.1

    FormBuilder 8.5.4230



  • 4.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 19, 2019 09:59 AM

    oh i see i have to update the Workflowsolution again, or?



  • 5.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 19, 2019 10:02 AM

    does toggling this fix it? i noticed this functionality was a little busted with some of the new versions.



  • 6.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 19, 2019 01:28 PM
    No this flag is always on, in my Projects. this Makes no difference, i updated the Workflow solution (i had the wrong formbuilder dll) to 8.5 Build 5005 after alex hedley‘s hint and now the top margin is gone. Looks Fine now. The only small problem i have is, that the Form window which opens in the correct size, have scrollbars . The forms have a lot of empty space at the bottom. Although the Form has a smaller size than the opend window frame


  • 7.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 21, 2019 08:57 AM

    after update to 8.5 Build 5005 the TOP margin is gone, but i have the scrollbars, has anyone any hint for me?

    now i found out it comes only with Microsoft EDGE

    follwing i post the html code from inspecting the forms, but i dont know where it comes from, are there any properties or web.config or CSS ?

     

    <table id="tableMain" style="margin: 0; position: absolute; top: 50%; left: 50%; -ms-transform: translateY(-50%) translateX(-50%); transform: translateY(-50%) translateX(-50%);" border="0" cellspacing="0" cellpadding="0">



  • 8.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Nov 21, 2019 09:08 AM

    As a quick fix you could add some custom css to the template:

    Set overflow: hidden; on the body tag like this:

    <style type="text/css">
        body {
            overflow: hidden;
        }
    </style>

    The code above hides both the horizontal and vertical scrollbar.

    If you want to hide only the vertical scrollbar, use overflow-y:

    <style type="text/css">
        body {
            overflow-y: hidden;
        }
    </style>

    And if you want to hide only the horizontal scrollbar, use overflow-x:

    <style type="text/css">
        body {
            overflow-x: hidden;
        }
    </style>


  • 9.  RE: After Update to 8.5RU3, all Forms wrong Position

    Posted Jan 09, 2020 04:56 AM
      |   view attached

    Hi, Quick fix seems to partially fix the scrollbars, but i have noticed several other issues with the form...

     

    • 1. When Browser is in full screen page is loaded and everything is visible, but when resizing the browser windows, in my case, the "Header" text disappears.

    (full screen)

    Full Windows

    (Browser Windows resized)

    Browser windows resized

    • 2. Secondly the processing message (if enabled on a button component) is not centered on the page. Seems like the entire formbuilder has some kind of hardcoded fixed size, and ignores the actual component size..

    Processing error

     

    I will try to create a case with SYM on the issues and see what they say.

    Attachment(s)

    zip
    CSS TESTSetup.zip   305 KB 1 version