Symantec Management Agent v8 icon Disappears from tool bar

[Migration User]

First time I see this issue. After I pushed several software to a machine I notice that the Icon in the computer was gone, but the agent services was still running. So I did the following steps:I went to C:\program Files\ Atiris\ Atiris Agent.. and I tried to restart the program by clickin AeXAgentActive.exe. and nothing happenThem I also watched software tool video and restart the Agent from there so After I restar then I click AeXAgentActive.exe and the icon appear, but for a few seconds them it was gone, I did this procedure for several minutes without a luck. I'm running Windows 7 SP1 in the computer. Is there a way to fix this issue without uninstalling the Agent? 

Thank you!!

[Alex Hedley]

What was your option in Altiris Agent Install page?

Known Issue: Altiris Agent icon may not appear in the system tray
https://support.symantec.com/en_US/article.TECH44034.html

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If you go to "Customise..." (Control Panel\All Control Panel Items\Notification Area Icons) what option is chosen in the dropdown?

• Show icon and notifications
• Hide icon and notifications
• Only show notifications