We are having login issue now with 1.4. It has been running fine since May of 2020 and all of a sudden we can no longer login. Active Directory logins fail as does the local account. Just receive the unable to authenticate. Please try again later.
We are also seeing the following error in the nginx error log: nginx error connect() failed (111 connection refused) while connecting to upstream.
We have restarted the nginx service and the rabbitmq service.
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Mike
WaveRider Security
CA
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Original Message:
Sent: 11-27-2020 01:28 PM
From: Unknown User
Subject: ICDx version 1.3 - login issues
We are also having the same issues, but with version 1.4. we tried all the above troubleshooting steps and no change. have gone through multiple verifications of nginx configs to make sure its not something on the nginx side.
Any help is appreciated. Broadcom do you guys have any info on this?
Original Message:
Sent: 08-19-2019 04:08 AM
From: Tirthankar Dey
Subject: ICDx version 1.3 - login issues
It's still not working. We are using RHEL7.
In the nginx error log we observed some line which indicates denied API calls. Can it be the issue? Please refer to the attached file and suggest.