Workflow and ServiceDesk Community

Set Ownership 'Randomly' with Process Automation

  • 1.  Set Ownership 'Randomly' with Process Automation

    Posted 10-06-2020 08:35 AM
    Hi,

    Is it possible for me to set up Process Automation to set ownership 'randomly' to Technicians from one queue? I can see there is the 'Random' option (used for the surveys) but can I used to randomly assign incidents?

    Thanks in advance. ​

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