Hi Team,
Please advise on the below error. user facing some issue like webpage content not loading properly on one proxy02 and worked fine in other proxy01(both having same configuration and same version)
We observed that the ".js " format file was getting 500 error in the browser dev tools. Then we tired to access this url in the browser other proxy can show the script and other proxy getting "Appliance Error ( internal_error)"
url: https://www.google-analytics.com/analytics.js
Chrome Developer tool logs:
======================
Non-working (proxy02).
Request URL: https://www.google-analytics.com/analytics.js
Request Method: GET
Status Code: 500 Internal Server Error
Remote Address: 10.180.49.118:8080
Referrer Policy: no-referrer-when-downgrade
Cache-Control: no-cache
Connection: close
Content-Length: 5824
Content-Type: text/html; charset=utf-8
Pragma: no-cache
Proxy-Connection: close
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.9
Cache-Control: max-age=0
Connection: keep-alive
Host: www.google-analytics.com
If-Modified-Since: Wed, 16 Jan 2019 20:01:45 GMT
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
Working (proxy01).
Request URL: https://www.google-analytics.com/analytics.js
Request Method: GET
Status Code: 200 OK
Remote Address: 10.180.49.117:8080
Referrer Policy: no-referrer-when-downgrade
Age: 4578
Alt-Svc: quic=":443"; ma=2592000; v="46,44,43,39"
Cache-Control: public, max-age=7200
Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 17543
Content-Type: text/javascript
Date: Wed, 17 Apr 2019 02:34:49 GMT
Expires: Wed, 17 Apr 2019 05:06:53 GMT
Last-Modified: Wed, 16 Jan 2019 20:01:45 GMT
Server: Golfe2
Strict-Transport-Security: max-age=10886400; includeSubDomains; preload
Timing-Allow-Origin: *
Vary: Accept-Encoding
X-Content-Type-Options: nosniff
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.9
Cache-Control: max-age=0
Connection: keep-alive
Host: www.google-analytics.com
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
Thanks,
Ram