Products
Applications
Support
Company
How To Buy
Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Register
Skip main navigation (Press Enter).
Toggle navigation
Search Options
Home
My Communities
Communities
All Communities
Enterprise Software
Mainframe Software
Symantec Enterprise
Blogs
All Blogs
Enterprise Software
Mainframe Software
Symantec Enterprise
Events
All Events
Enterprise Software
Mainframe Software
Symantec Enterprise
VMware
Water Cooler
Groups
Enterprise Software
Mainframe Software
Symantec Enterprise
Members
ProxySG & Advanced Secure Gateway
View Only
Community Home
Threads
Library
Events
Members
Back to discussions
Expand all
|
Collapse all
sort by most recent
sort by thread
IWF Database communication Status Critical
Jump to
Best Answer
Ruranga Jayarathna
Jul 24, 2020 07:18 AM
Hi , We are getting critical error as follows. What can be the cause and how can we resolve this? ...
Slava
Jul 24, 2020 09:32 AM
Best Answer
Hello Ruranga, IWF is a third party vendor and looks like they have made some changes on their network ...
Ruranga Jayarathna
Jul 24, 2020 10:38 AM
Hi Slava, Thank you very much for the information Kind regards, Ruranga ------------------------------------------- ...
Jacob Miles
Jul 24, 2020 11:19 AM
Hi Ruranga, To add to what Slava said, you can check back for updates on the following link: https://web-security.status.broadcom.com/incidents/25mrx5dct12b ...
Ruranga Jayarathna
Jul 24, 2020 12:21 PM
Hi Jacob, Thanks for the Info! Kind regards Ruranga------------------------------------------- ...
Show Cyclops
Sep 14, 2020 11:39 AM
Amazing Content on this website.I Like it.Thanks for sharing. ------------------------------------------- ...
1.
IWF Database communication Status Critical
0
Recommend
Ruranga Jayarathna
Posted Jul 24, 2020 07:18 AM
Reply
Reply Privately
Options Dropdown
Hi ,
We are getting critical error as follows.
What can be the cause and how can we resolve this?
Kind regards,
Ruranga
2.
RE: IWF Database communication Status Critical
Best Answer
0
Recommend
Broadcom Employee
Slava
Posted Jul 24, 2020 09:32 AM
Edited by Ruranga Jayarathna Jul 24, 2020 10:38 AM
Reply
Reply Privately
Options Dropdown
Hello Ruranga,
IWF is a third party vendor and looks like they have made some changes on their network that we were not aware of till today, see bellow.
The cause of this issue is related to changes made to our third-party vendor's infrastructure. We are currently working towards re-establishing the connectivity and it is expected to be completed by end of July 31, 2020 (PST).
Customers with a saved database for the product will continue to work, but updates will not be added.
As soon the connection will be established the issue will auto resolve.
I hope this helps.
Slava V
Original Message
Original Message:
Sent: 07-24-2020 07:18 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi ,
We are getting critical error as follows.
What can be the cause and how can we resolve this?
Kind regards,
Ruranga
3.
RE: IWF Database communication Status Critical
0
Recommend
Ruranga Jayarathna
Posted Jul 24, 2020 10:38 AM
Reply
Reply Privately
Options Dropdown
Hi
Slava,
Thank you very much for the information
Kind regards,
Ruranga
Original Message
Original Message:
Sent: 07-24-2020 09:31 AM
From: Slava Vasilasco
Subject: IWF Database communication Status Critical
Hello Ruramha,
IWF is a third party vendor and looks like they have made some changes on their network that we were not aware of till today, see bellow.
The cause of this issue is related to changes made to our third-party vendor's infrastructure. We are currently working towards re-establishing the connectivity and it is expected to be completed by end of July 31, 2020 (PST).
Customers with a saved database for the product will continue to work, but updates will not be added.
As soon the connection will be established the issue will auto resolve.
I hope this helps.
Slava V
Original Message:
Sent: 07-24-2020 07:18 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi ,
We are getting critical error as follows.
What can be the cause and how can we resolve this?
Kind regards,
Ruranga
4.
RE: IWF Database communication Status Critical
0
Recommend
Broadcom Employee
Jacob Miles
Posted Jul 24, 2020 11:19 AM
Reply
Reply Privately
Options Dropdown
Hi Ruranga,
To add to what Slava said, you can check back for updates on the following link:
https://web-security.status.broadcom.com/incidents/25mrx5dct12b
Thanks!
Original Message
Original Message:
Sent: 07-24-2020 10:38 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi
Slava,
Thank you very much for the information
Kind regards,
Ruranga
Original Message:
Sent: 07-24-2020 09:31 AM
From: Slava Vasilasco
Subject: IWF Database communication Status Critical
Hello Ruramha,
IWF is a third party vendor and looks like they have made some changes on their network that we were not aware of till today, see bellow.
The cause of this issue is related to changes made to our third-party vendor's infrastructure. We are currently working towards re-establishing the connectivity and it is expected to be completed by end of July 31, 2020 (PST).
Customers with a saved database for the product will continue to work, but updates will not be added.
As soon the connection will be established the issue will auto resolve.
I hope this helps.
Slava V
Original Message:
Sent: 07-24-2020 07:18 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi ,
We are getting critical error as follows.
What can be the cause and how can we resolve this?
Kind regards,
Ruranga
5.
RE: IWF Database communication Status Critical
0
Recommend
Ruranga Jayarathna
Posted Jul 24, 2020 12:21 PM
Reply
Reply Privately
Options Dropdown
Hi Jacob,
Thanks for the Info!
Kind regards
Ruranga
Original Message
Original Message:
Sent: 07-24-2020 11:18 AM
From: Jacob M
Subject: IWF Database communication Status Critical
Hi Ruranga,
To add to what Slava said, you can check back for updates on the following link:
https://web-security.status.broadcom.com/incidents/25mrx5dct12b
Thanks!
Original Message:
Sent: 07-24-2020 10:38 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi
Slava,
Thank you very much for the information
Kind regards,
Ruranga
Original Message:
Sent: 07-24-2020 09:31 AM
From: Slava Vasilasco
Subject: IWF Database communication Status Critical
Hello Ruramha,
IWF is a third party vendor and looks like they have made some changes on their network that we were not aware of till today, see bellow.
The cause of this issue is related to changes made to our third-party vendor's infrastructure. We are currently working towards re-establishing the connectivity and it is expected to be completed by end of July 31, 2020 (PST).
Customers with a saved database for the product will continue to work, but updates will not be added.
As soon the connection will be established the issue will auto resolve.
I hope this helps.
Slava V
Original Message:
Sent: 07-24-2020 07:18 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi ,
We are getting critical error as follows.
What can be the cause and how can we resolve this?
Kind regards,
Ruranga
6.
RE: IWF Database communication Status Critical
0
Recommend
Show Cyclops
Posted Sep 14, 2020 11:39 AM
Reply
Reply Privately
Options Dropdown
Amazing Content on this website.I Like it.Thanks for sharing.
Original Message
Original Message:
Sent: 07-24-2020 11:18 AM
From: Jacob M
Subject: IWF Database communication Status Critical
Hi Ruranga,
To add to what Slava said, you can check back for updates on the following link:
https://web-security.status.broadcom.com/incidents/25mrx5dct12b
Thanks!
Original Message:
Sent: 07-24-2020 10:38 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi
Slava,
Thank you very much for the information
Kind regards,
Ruranga
Original Message:
Sent: 07-24-2020 09:31 AM
From: Slava Vasilasco
Subject: IWF Database communication Status Critical
Hello Ruramha,
IWF is a third party vendor and looks like they have made some changes on their network that we were not aware of till today, see bellow.
The cause of this issue is related to changes made to our third-party vendor's infrastructure. We are currently working towards re-establishing the connectivity and it is expected to be completed by end of July 31, 2020 (PST).
Customers with a saved database for the product will continue to work, but updates will not be added.
As soon the connection will be established the issue will auto resolve.
I hope this helps.
Slava V
Original Message:
Sent: 07-24-2020 07:18 AM
From: Ruranga Jayarathna
Subject: IWF Database communication Status Critical
Hi ,
We are getting critical error as follows.
What can be the cause and how can we resolve this?
Kind regards,
Ruranga
×
New Best Answer
This thread already has a best answer. Would you like to mark this message as the new best answer?
Copyright 2019. All rights reserved.
Powered by Higher Logic