Missing "diagnostics" Tab

[Hagai Nachmani]

hi all,
this is an easy one (I hope) :

on ITMS agent - end client, I notice that i am missing the "Diagnostics" Tab:

Could someone please explain to me where do i check the box or add a flag when installing the agent to make it visible and available ?

tnx,

Hagai

[Igor Perevozchikov]

Hello!

1. For already installed "Symantec Management Agent", you can enable diags mode using suggestion from this thread (create run script task)
https://community.broadcom.com/symantecenterprise/communities/community-home/digestviewer/viewthread?MessageKey=7192735d-13d8-4d84-a78b-b33653bbbaf9&CommunityKey=ef59d715-7ea1-41c6-97f3-dd1bcc10d0c3&tab=digestviewer#bm7192735d-13d8-4d84-a78b-b33653bbbaf9

2. To have /diags always enabled in installer package of Symantec Management Agent, you can open "Agent Install" page, there is a "Default Settings" button -> click it and there will be settings in 1st tab of appeared dialog, so you can there provide /diags and save changes.
Now it will regenerate installer package with predefined /diags mode so every new install of agent will automatically has diags mode enabled
AexNSCHTTP.exe or AexNSCHTTPs.exe from "\\localhost\nscap\bin\win32\x86\NS Client Package" on your SMP machine.

Thanks,
IP.

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Software QA Engineer
Broadcom Inc.
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[Hagai Nachmani]

Thank you Igor!!! ��

 

Tnx,

 

Hagai

 

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[Hagai Nachmani]

Hi Igor!

Thanks for this info.

1^st modification of existing agent worked great! ��

 

For the new agent installation, where do you mean to add the "/diags", in the additional paraments text line? :

 

 

Tnx,

 

Hagai

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[Igor Perevozchikov]

Yes, type /diags in 'Additional parameters:' field and save changes.

------------------------------
Software QA Engineer
Broadcom Inc.
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[Hagai Nachmani]

Thank you.

 

(sorry, only now I saw the little blue " i" that shows the flags).

 

Tnx,

 

Hagai

 

---------------------------------------------------------------------
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This e-mail and any attachments may contain confidential material for
the sole use of the intended recipient(s). Any review or distribution
by others is strictly prohibited. If you are not the intended
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