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Software Compliance always reporting unkown and not running

  • 1.  Software Compliance always reporting unkown and not running

    Posted Dec 02, 2021 09:43 AM

    Hi,

    I have software delivery policy on 8.5 RU3 that delivers and runs fine on nearly all computers. However on some it just sticks at status 'unkown'. The policy has been delivered, the times for checking come and go but the policy doesn't report anything, even though it should. I've done all the usual checks Maintenance windows, agent settings, confirmed not in compliance etc. Any suggestions as to why and how to force a run?

    Thanks in advance

    Hannah