Client Management Suite

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  • 1.  Oracle Linux Patching

    Posted Jan 19, 2021 04:00 PM
    Good day

    I would like to know if Oracle Linux (shows as RHEL 7 on the SMC) patching is supported in 8.5 RU3?

    The system assessment scan completes successfully on the client, however no data is sent to the SMP and the patch compliance report shows no data for this particular client. Due to this issue we are not able to view applicable/missing updates to start patching the Oracle Linux system. Has anyone been able to patch Oracle Linux systems using patch management?

    Thank you!


  • 2.  RE: Oracle Linux Patching

    Broadcom Employee
    Posted Jan 20, 2021 12:01 AM
    Edited by Igor Perevozchikov Jan 20, 2021 12:40 AM

    Hi Musa Mthimunye!

    • What exact version of RHEL you have? (7.3 or 7.8, etc)
    • In SMP Console on Patch Management Solution for Linux, if you open report "Errata", you will see there available imported Errata for different release dates?
    • Which RedHat channels you have checked/imported on "Meta Data Import" page of SMP Console.
    • Try to manually execute this command line on affected Linux client computer. What result is there?
          aex-patchutil va refresh
    • You can check ULM Agent log output after assessment: /opt/altiris/notification/nsagent/var/aex-client.log

    Thanks,
    IP.

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    Software QA Engineer
    Broadcom Inc.
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    Original Message


  • 3.  RE: Oracle Linux Patching

    Posted Jan 20, 2021 02:53 AM
      |   view attached
    Hi IP,

    To answer the above questions:
    OS version is RHEL 7.9.
    Errata data is available starting from 2011 to 2020 Dec.
    All Channels for RHEL v6 and v7 Server are selected.
    I have manually executed the command line on client aex-patchutil va refresh, the scan completes successfully with no errors and the result is sent to the SMP, see attached screenshot.

    However no data is visible on the SMP?

    Thanks you!
    Original Message


  • 4.  RE: Oracle Linux Patching

    Broadcom Employee
    Posted Jan 20, 2021 04:28 AM
    According to support matrix, Oracle Linux isn't supported in ITMS and for Patching there is RHN repository channels used by Patch management solution, although Oracle Linux seems like should use another repository like https://yum.oracle.com/oracle-linux-7.html
    Looks like you don't see any applicable/detected updates after assessment scan of RedHat repository for Oracle Linux OS...

    ------------------------------
    Software QA Engineer
    Broadcom Inc.
    ------------------------------

    Original Message


  • 5.  RE: Oracle Linux Patching

    Posted Jan 20, 2021 04:40 AM
    Thank you.
    Original Message