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Some managed computer unable to capture SEP & SEE software inventory

  • 1.  Some managed computer unable to capture SEP & SEE software inventory

    Posted 05-12-2020 11:13 AM
    Hi Broadcom,

    We are using Symantec Altiris as software inventory solution. But recently we found symantec Altiris unable to capture some of Symantec Endpoint Protection and Symantec Endpoint Encryption software inventory. Need advice from broadcom, what require to perform checking on this?


  • 2.  RE: Some managed computer unable to capture SEP & SEE software inventory

    Posted 05-13-2020 10:21 AM
    Hello!
    Could you please detalize which reports/tables/etc you look into where the expected inventory is missing ?
    Whet is the ITMS release version installed  ( this info is In the Notification Server console -> Menu 'Help' ->About Symantec Management Console
    Regards,
    Artur