Integration btw SEP 12 and SPC 2.1 Issue Solved

[Migration User]

Hi guys, I´m writing just to share a problem that I had to integrate SEP 12.1 and SPC 2.1. All the process was OK, but when I tried to access the SEP 12.1 by the SPC Console, I receive a internal error. Many times later I disable the option in SEP 12 Admin > Domain > Default > Logon Banner. For some reason, when you use this option, the integration doesn´t work as well.

I hope that this tip help someone.

Thanks

[Migration User]

hi,

Check this artical may be help.

http://www.symantec.com/business/support/index?page=content&id=TECH181509

[Chetan Savade]

Hi,

If issue is resolved then please mark this thread as a solved.

OR

If issue still persist, please get in touch with Support.

How to create a new case in MySupport

http://www.symantec.com/docs/TECH58873

How to Create and Validate a SymAccount for using Symantec's MySupport

http://www.symantec.com/docs/HOWTO31127

How to update a support case and upload diagnostic files with MySupport

http://www.symantec.com/docs/TECH71023

Regional Support Telephone Numbers:

United States: https://support.broadcom.com (407-357-7600 from outside the United States)

Australia: 1300 365510 ([phone] from outside Australia)

United Kingdom: [phone]

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Hope that helps!!

[rscovel]

This is a known issue with the SEP 12.1 release.

You can find a list of such known issues by visiting the support page at:

http://www.symantec.com/business/support/index?page=landing&key=60247

The relevant article (as mentioned above) is TECH181509. Here is a working link:

http://www.symantec.com/docs/TECH181509

The SEP team took care of this issue in the RU1 MP1 I believe. If you haven't upgraded to that yet, please do so.

Regards.