Deployment status is failed

[Migration User]

Hi,

We have symantec endpoint protection 11.0.7000.975
We are trying to install a new client (Windows XP SP3), but the Deployment status is "failed"
Is there a log i can see to understand ?
Thanks !

[pete]

are the ports open

TCP 139 on managers and clients
UDP 137 and 138 on managers and clients
TCP ephemeral ports on servers and clients

and disabled simple file sharing....?

The log file (vpremote.log) that is created when you use the Migration and Deployment Wizard is located in the \\Windows\temp directory.
 

[Migration User]

all the ports are opens,

the is no vpremote file on my server, but on "clientremote.log" the text is :

09/19/12 10.07.12 - tracelevel set to SEVERE
09/19/12 10.07.14 - deplyment failed for: 192.168.200.32

It's not a good help ...

[pete]

can you check on the client if sep_inst.log file exist?

if yes, attach here

[Migration User]

Now it's ok because i have unselect SIMPLE FILE SHARING

Before, the computer was detected as "unknown computers", and after "unmanaged computers".
Thank you a lot.
Is it possible to explain what is the difference ?
Thanks and Regards.

[pete]

machine comes under unknown computer if either logon credeintials are incorrect or its not an windows machine or its device.

over here it might be if your user name is not a Local Admin account..if its not an admin then sep won't be able to query the registry to find out if its managed or not and neither can it deploy it.

also make sure C$ and Admin$ are shared.

 

unmanaged : not managed by SEPM.