Protection Suite Enterprise Edition

 View Only

  • 1.  Lost password for Symantec protection center

    Posted Jun 19, 2013 04:48 AM

    Hi there, can any one help me re setting the admin password on symantec endpoint protection ceneter 12.0

     

    The resetpass.bat doesn't seem to be on the server and no-one at the business knows which email address that the rest password email has been sent to!

    Any help appreciated.



  • 2.  RE: Lost password for Symantec protection center

    Posted Jun 19, 2013 07:47 AM

    If you call support, they can assist with this.



  • 3.  RE: Lost password for Symantec protection center

    Posted Jun 19, 2013 07:52 AM

    try

    update dbo.USR set PWD = ' ' where USERNAME = 'symadmin'

    https://www-secure.symantec.com/connect/forums/symantec-critical-system-protection-reset-password-console#comment-8853901



  • 4.  RE: Lost password for Symantec protection center

    Posted Jun 19, 2013 07:55 AM

    its ok now, found the email address assosiated with the account. please close thread

     

    thanks for the advice anyway



  • 5.  RE: Lost password for Symantec protection center

    Posted Jun 19, 2013 07:56 AM

    http://www.symantec.com/business/support/index?page=content&id=TECH123355&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1371642938494DsHF6zaI5xVo3iTu33H7h1q67dk6cPVX0m8jH



  • 6.  RE: Lost password for Symantec protection center

    Posted Jun 19, 2013 07:59 AM

    hello,

    Check mithun comments and follow steps to retrive password

    https://www-secure.symantec.com/connect/forums/problems-login-sepm-0#comment-8806641