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Migration to WSS agent

  • 1.  Migration to WSS agent

    Posted 01-28-2021 06:09 PM
    We have been testing the WSS agent for a few weeks now
    Some issues we had with Reach agent are solved like : Websockets, Software checking certificates (thanks to the process exclusion function of WSS)

    However we still have issues with

    Error messages : they seem to have disappeared or a simple HTTP message when blocing

    WSS agent tray icon disappearing (must start as admin to launch)







    ------------------------------
    Pascal , IT architect
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  • 2.  RE: Migration to WSS agent

    Broadcom Employee
    Posted 01-31-2021 05:18 PM
    The error messages/block messages will become generally available any time soon. This is called the WSS Notification Service (WSSNS) and you will see in your client if and when it is enabled.


  • 3.  RE: Migration to WSS agent

    Broadcom Employee
    Posted 01-29-2021 12:41 PM
    Pascal,

    Please open up a ticket with the WSS support team for investigation. Now that WSS Agent is the main gateway redirect, you'll need to go through WSS support for help on this,

    Thanks,
    Olin